Operations Manager
We are seeking an experienced Operations Manager to oversee and lead the delivery of residential installation projects, including soffits, fascias, cladding, guttering systems, and insurance reinstatement works.
This is a senior-level position suited to someone confident in managing full operational cycles – from customer scheduling and site delivery to subcontractor coordination, logistics, administration, and reporting. You will play a key role in improving efficiency, driving quality, and supporting the continued growth of the business.
Key Responsibilities
- Oversee daily operations across multiple residential projects throughout Milton Keynes and the Home Counties.
- Lead and coordinate subcontractors, tradespeople, and site teams to ensure all works meet specification, quality expectations, and agreed timelines.
- Support senior management with operational tasks and strategic initiatives when required.
- Plan, schedule, and manage customer installation bookings and follow-up visits.
- Oversee material ordering, stock tracking, and supplier management to ensure efficient delivery to site.
- Act as the main communication link between management, office teams, customers, and trades.
- Conduct quality checks and snagging inspections on completed work.
- Maintain accurate project records, reports, and weekly operational updates for the Managing Director.
- Manage all health and safety compliance across active sites, including staff training and safe working practices.
- Work closely with office staff to support customer service, invoicing, and completion processes.
- Identify opportunities to streamline processes and contribute to continuous business improvement.
What We’re Looking For
- Minimum 5 years’ experience in an operational or project management role within construction, home improvements, or property maintenance.
- Proven experience managing residential works such as roofing, cladding, fascias/soffits, or internal refurbishment.
- Experience with insurance reinstatement projects (highly desirable).
- Strong leadership and organisational skills, with the ability to manage several active sites at once.
- Commercially aware with experience in budgets, scheduling, and materials planning.
- Excellent communication skills and a customer-focused mindset.
- IT literate – experience with scheduling or project management software is beneficial (training available).
- Full UK driving licence with the ability to travel across required regions.
- A proactive, self-motivated individual who thrives in a growing and fast-paced environment.
Salary & Benefits
- £45,000 – £55,000 basic, dependent on experience
- Company vehicle or car allowance
- Flexible working – office, admin, and site-based
- 28 days holiday including bank holidays
- Company pension scheme
- Private healthcare
- Opportunities for future progression within a growing, people-first business
How to Apply
If you’re an experienced Operations Manager with a background in home improvements or insurance reinstatement – and you’re ready to make a real impact within a thriving business – we’d love to hear from you:
Send your CV to info@homefixmk.co.uk
Job Type: Full-time
Pay: £45,000.00-£55,000.00 per year
Work Location: In person
