Complaints Procedure

If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.

MKFM is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

If you hear or see something you think is wrong, please contact us in the first instance. We’d like to help put things right.

You can contact our Managing Director Darren Dorrington to discuss anything you have heard on air. Please email darren@mkfm.com or call 01908 230149 and ask for him to call you back. You can also write to:

Darren Dorrington
MKFM Limited
Intu Milton Keynes
Saxon Gate
Milton Keynes
Bucks
MK9 3DX

If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them at:

Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.