Complaints Procedure

If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.

Please note that MKFM on 106.3FM is owned and operated by MKFM Limited under a community radio licence.

MKFM on DAB Digital Radio, RadioPlayer, TuneIn as well as all online activity (including social media and this website) are owned by The BEAT Limited.

Our news service is provided by The BEAT Limited as well as third parties including Sky News and Radio NewsHub.

MKFM's on-air output is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

Please note that OFCOM does not regulate any activity online or on social media.

If you hear something on air you think is wrong, please contact us in the first instance. We’d like to help put things right.

You can contact our Managing Director Darren Dorrington to discuss anything you have heard on air. Please email darren@mkfm.com and your complaint will be fully investigated with a written reply within 14 days.

You can also write to:

Darren Dorrington
MKFM Limited
Intu Milton Keynes
Saxon Gate
Milton Keynes
Bucks
MK9 3DX

If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them at:

Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.

Local News

Body of a woman found in Wavendon in Milton Keynes
Officers searching for a missing person have located the body of a woman in Milton Keynes.
VIDEO: Arrests made following illegal music event in Milton Keynes last night
Thames Valley Police received a report of an illegal, unlicensed music event taking place on land off Church Road, Bow Brickhil in Milton Keynes, at around 12.40am today (19/5).
Thames Valley Police is appealing for help in tracing another man who has absconded from prison.
Ben Young, aged 31, absconded from HMP Springhill on Friday between 8pm and midnight.
Fines of up to £1,000 proposed for drivers attending 'car cruise' events in Milton Keynes
Car cruisers could be fined up to £1,000 under a new move being considered to crackdown on huge groups of anti-social drivers.
Car drives in to front of Milton Keynes shop
Emergency services attended the scene of a vehicle which had driven into a shop front in Milton Keynes this evening.
MK dad’s big little walk to celebrate defying doctors’ prognosis
A Freshfields dad is celebrating five years on from his diagnosis with an aggressive brain tumour by organising a Big Little Walk of Hope with his young family.
Thames Valley crime up by 10 per cent
Total crime recorded by police is up by 10 per cent, according to police figures collated by the Crime Survey for England and Wales (CSEW).
Labour and Lib Dems unite to reappoint Pete Marland as council leader in Milton Keynes
Labour’s Pete Marland was re-elected as leader of Milton Keynes Council after his party and the Liberal Democrats joined forces against the Conservatives.