Complaints Procedure

If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.

Please note that MKFM on 106.3FM is owned and operated by MKFM Limited under a community radio licence.

MKFM on DAB Digital Radio, RadioPlayer, TuneIn as well as all online activity (including social media and this website) are owned by The BEAT Limited.

Our news service is provided by The BEAT Limited as well as third parties including Sky News and Radio NewsHub.

MKFM's on-air output is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

Please note that OFCOM does not regulate any activity online or on social media.

If you hear something on air you think is wrong, please contact us in the first instance. We’d like to help put things right.

You can contact our Managing Director Darren Dorrington to discuss anything you have heard on air. Please email darren@mkfm.com and your complaint will be fully investigated with a written reply within 14 days.

You can also write to:

Darren Dorrington
MKFM Limited
Intu Milton Keynes
Saxon Gate
Milton Keynes
Bucks
MK9 3DX

If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them at:

Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.

Local News

Man sentenced for money laundering offences in Milton Keynes
Khalid Bajigah, aged 40, of St Georges Way, Milton Keynes, was convicted on Thursday
Two men sentenced for robbery and fraud in Milton Keynes
Martin George (pictured), aged 30, of The Hide, Milton Keynes, and Robert Peters, aged 24, Shackleton Place, were sentenced at Aylesbury Crown Court on Thursday
Join the Blue Fun Run at Willen Hospice Event
Willen Hospice is inviting all running enthusiasts to join them for their charity Lake Run on Sunday 6th October.
Free Employee Bus Service Celebrates 25,000th Journey
Friday 13th might be unlucky for some, but for Network Rail employee, Fatima Baig it was a great start to the day as she stepped onto the My Bus city centre service to a fanfare celebration marking the 25,000th journey taken on the free employee bus.
Big Night Out focuses on ‘Coping with Change’
On 11th September, more than 1,000 young people from Buckinghamshire, Milton Keynes and the surrounding counties, came together at The Aylesbury Waterside Theatre for Action4Youth’s annual celebration event.
M&S Food brings Milton Keynes community together
To celebrate their 10-year partnership with Macmillan Cancer Support M&S Food stores in Buckinghamshire are hosting activities to raise funds for people living with cancer, including an in-store Wall of Support and fundraising events on 27th September to mark the World’s Biggest Coffee Morning.
Saturday Night Fever - Not only Stayin' Alive but getting better and better!
It may be more than 40 years since the cinema release of the John Travolta classic but that hasn’t stopped Bill Kenwright from producing this re-imagined and revitalised stage version of Saturday Night Fever!
MK Care Leaver is an inspiration to young people
Just six years after entering the UK, 18 year old Care Leaver Keren Kassanda has beaten the odds to land a place at prestigious Oxford University and also taken up a position on the Council’s Corporate Parenting Panel to share her experience and support other children in care.