Complaints Procedure
If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.
Please note that MKFM on 106.3FM is owned and operated by MKFM Limited under a DAB and community radio licence
MKFM's on-air output is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.
Please note that OFCOM does not regulate any activity online or on social media.
If you hear something on air you think is wrong, please contact us in the first instance. We’d like to help put things right.
You can contact our Chief Executive Darren Dorrington to discuss anything you have heard on air. Please email darren@mkfm.com and your complaint will be fully investigated with a written reply within 14 days.
You can also write to
Darren Dorrington
MKFM LTD
Stadium MK
Stadium Way
Milton Keynes
MK1 1ST
If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them and including our initial response to your complaint.
Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA
You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.
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Local News
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‘It’s time to call out racism’ say councillors as they back Milton Keynes's BAME communitiesCouncillors have unanimously backed a call to reduce inequality and racism affecting the city’s black and ethnic minority (BAME) communities.
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The latest list of schools and colleges in Milton Keynes which have had a coronavirus case this weekThere are now six known educational establishments across Milton Keynes which have a confirmed case of coronavirus.
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Woman left injured after two-car collision in Milton KeynesA woman has been left with injuries after a two-car collision in Milton Keynes.
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Starship robot delivery expands to two new areas in Milton KeynesEven more people in Milton Keynes will now be able to get groceries delivered via robot as Starship have added two new areas to their service.
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Milton Keynes Community Foundation funds MK SNAP for Reaching Out ProjectMK Snap recently received an Emergency Grant from MK Community Foundation to enable them to adapt their services, address the needs of those most vulnerable & continue to provide vital support.
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Staff member at Milton Keynes College tests positive for coronavirusMKFM can reveal that Milton Keynes College (Chaffron Way) is the latest academic institution to have confirmed a case of COVID-19.
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Local headteacher wins Free Flowers Friday competition on MKFMSarah, headteacher of Knowles Primary School in Bletchley, was crowned the winner of MKFM's Free Flower Friday today (18/09) thanks to Bluebell Flowers in Newport Pagnell and local delivery service Grab Now.
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European City of Sport activity packs sent to families in Milton KeynesMK Council has distributed hundreds of European City of Sport physical activity equipment packs to families in Milton Keynes.
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‘Ugly’ 5G mast is approved in Milton Keynes despite massive oppositionA giant 5G mast has been approved despite councillors’ unease about the council being both the applicant and the decision-maker.
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Three year groups at Milton Keynes-based school told to self-isolate after pupils test positive for COVID-19Stantonbury International School has now closed Year 7, 8, and 9 after pupils in each year group have tested positive for COVID-19.
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Fifth school in Milton Keynes confirms coronavirus caseLoughton School is the fifth known school in Milton Keynes to have confirmed that a pupil has tested positive for COVID-19.
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