Complaints Procedure

    If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.

    MKFM is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

    If you hear or see something you think is wrong, please contact us in the first instance. We’d like to help put things right.

    You can contact our Managing Director Darren Dorrington to discuss anything you have heard on air. Please email darren@mkfm.com or call 01908 230149 and ask for him to call you back. You can also write to:

    Darren Dorrington
    MKFM Limited
    Intu Milton Keynes
    Saxon Gate
    Milton Keynes
    Bucks
    MK9 3DX

    If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them at:

    Ofcom Contact Centre
    Riverside House
    2a Southwark Bridge Road
    London
    SE1 9HA

    You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.

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