Police and Crime Commissioner seeks Milton Keynes residents views on 101 and 999 services

    People across Thames Valley area are being urged to tell police chiefs about their experiences of the 101 and 999 services, in a new survey that's been released today.

    A new survey has been launched today, run by the Association of Police and Crime Commissioners, allowing residents of Thames Valley to speak about their experiences with 999 and 101.

    The Police Contact Survey will be running until midnight on Sunday, June 26.

    The results of the survey will help to tell police officers, the Home Office and the local Police Commissioners on any challenges, helping to form future plans.

    Matthew Barber, Police & Crime Commissioner for Thames Valley, said: “Reporting to 101 and 999 remains a challenging area of business for police forces. The needs of those making contact must be understood and forces must prioritise those most in need, meaning contact about routine items is sometimes not responded to as quickly as people would like.

    “In addition, new technology deployed by some forces presents significant opportunities to speed up responses and open lines of communication with people who might not be comfortable using traditional methods. As the voice of the public in policing, Police and Crime Commissioners are very keen to better understand their constituents’ views on these issues and will be urging as many people as possible to respond to the survey.”

    The survey can be found and completed here - National Public Contact Survey

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