An issue with the o2 signal in the Newport Pagnell area over the past few weeks has been resolved after MKFM contacted the company last night to ask them to investigate.
Members of the public told us that that they were having issues with signal in the Milton Drive area of the town, and some claimed the issues were linked to a recent power cut in the area.
Newport Pagnell resident Paul Day told MKFM: “A few months ago there was a power cut in Newport Pagnell and after that we noticed that there was problems with phone calls.”
“Typically a call will connect but then after short time, about 30 seconds to a couple of minutes, one person ceases to be able to hear the other.”
Following multiple reports of the same issue, MKFM contacted o2 to ask whether they were able to investigate the problem.
In response to our enquiry, an o2 spokesperson told us: "A mast close to Marsh End Road (Newport Pagnell) was experiencing intermittent issues with our 2G service. There were no issues on both 3G and 4G services. Our engineers have reset 2G and reported that full service has returned to normal. We apologise to customers who may have been affected."
The company managed to resolve the issue in less than 12 hours from our initial contact with them.
Newport Pagnell residents should now find that their o2 service has returned to normal.
