Milton Keynes City Council (MKCC) will be knocking on the doors of thousands of its tenants this week as part of The Big Conversation, a chance for tenants, shared owners and leaseholders to share their views and help shape housing services.
As the biggest landlord in Milton Keynes, MKCC has more than 11,000 council homes.
Council teams will be out and about listening to residents’ experiences, updating records, and gathering feedback.
The Council says the Big Conversation 'is all about being open, listening, and building stronger relationships with residents. It’s also a chance for tenants to learn how their feedback is already making a difference, like helping to shape a new repairs and maintenance contract.'
The new contract, which started last month, gives the council more control over the work being done, offers evening repair appointments, and ensures urgent repairs are completed faster.
“The Big Conversation is about putting tenants and leaseholders at the centre of everything we do," said Cabinet Member for Housing, Councillor Ed Hume, “We’re out this week listening to people and showing them how their feedback helps us improve. We’re committed to building stronger connections."
