Stagecoach East will be using National Customer Service Week, starting on Monday, to celebrate its unwavering commitment to its customers.
It says it will put a spotlight on their valuable feedback and also showcase the outstanding colleagues who make a difference every day.
Members of the Stagecoach East senior management team will be riding along certain routes and speaking to customers to get direct feedback.
Each day will focus on celebrating the people and the work that makes travelling with Stagecoach more affordable and better for the environment, but also easier and more enjoyable for everyone.
“National Customer Service Week is a fantastic opportunity to celebrate both our customers and our colleagues,” said Darren Roe, (pictured) managing director at Stagecoach East, “From our drivers to our support staff, everyone plays a vital role in our commitment to customer-first excellence.
“We look forward to celebrating their hard work and sharing the positive customer feedback that truly makes a difference, and using it to continue improving our service for everyone.”
